Wine knowledge, retail, sales and restaurant experience is a plus!
Looking for friendly, energetic, customer service oriented team members!

Job Requirements for Server

• Wine experience and knowledge a plus
• Craft beer experience and knowledge a plus
• Have an interest and passion for wine, wine/food pairing and the ability to convey wine characteristics to the customer
• Have a solid hospitality background with an emphasis on delivering exceptional customer service
• Be an outstanding communicator with a good floor presence

Food/Beverage

• Provide responsible alcohol service
• Ensures proper sanitary and food handling
• Food and beverage quality assurance
• Accurate food presentation

Atmosphere

• Cellar 59 Image (clean & natural)
• Prepared: In uniform and punctual for shift
• Charismatic energy
• Fun, upbeat, entertaining

Service

• Attentive customer service
• Visible and available to guests at all times
• Responsible cash handling
• Speed of service
• Communicate daily and weekly specials including events
• Order Accuracy

Responsibilities

• Entertains guests in a fun way to make them feel welcomed
• Makes special occasions memorable
• Team player
• Promotional representation
• Sales generation, including promotional items and merchandise
• Team communication
• Performs assigned tasks
• Continuous development of food and beverage product knowledge

Knowledge, Skills, Abilities

• Customer service skills
• Ability to promote brand integrity
• Ability to engage guests; likeable
• Ability to maintain professionalism at all times
• Ability to communicate clearly
• Ability to work well with others
• Ability to multi-task
• Ability to maintain clean and healthy image

All of our team members should:

• Provide prompt, friendly and attentive customer service
• Be willing to learn and perform duties in all areas of the shop including food preparation, inventory stocking, customer service, etc.
• Assist in training other associates
• Work in a team environment
• Have an interest and willingness to learn wine and other products
• Have high energy, integrity and honesty
• Greet all customers who enter (and exit) the establishment
• Escort customers to their tables
• Check patron’s identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages
• Present menus to patrons and answer questions about menu items, making recommendations upon request
• Inform customers of daily specials
• Explain how various menu items are prepared, describing ingredients and cooking methods
• Take orders from patrons for food or beverages
• Write patrons’ food orders on order slips, memorize orders, or enter orders into POS systems for transmittal to kitchen staff
• Prepare hot, cold and mixed beverages for patrons and chill bottles of wine
• Prepare tables for meals, including setting up items such as linens, silverware and glassware
• Garnish and decorate dishes in preparation for serving
• Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems
• Remove dishes and glasses from tables or counters and take them to kitchen for cleaning
• Prepare checks that itemize and total meal costs and sales taxes
• Collect payment from customers
• Clean tales and/or counters after patrons have finished dining
• Perform food/drink preparation duties such as brewing coffee
• Stock service areas with supplies such as coffee, food, tableware and linens
• Complete ‘side work’ as determined by management
• Complete tasks during slow shift period. Example: Dust cabinets, polish wine bottles, read about the wines, etc.
• Describe and recommend wines to customers
• Bring wine selections to tables with appropriate glasses and pour the wines form customers. *NOTE: Proper wine handing is mandatory. Example: Proper wine presentation, cutting foil, cork/screw cap removal, pouring, host tasting and acknowledgment, pouring to complete table, etc.
• Menu education: Review and study menus daily
• Review retail wines and gain knowledge on wine maker, region, vintage, varietal, etc.
• Be 21 years of age

Please Apply: Server