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Wine knowledge, retail, sales and restaurant experience is a plus!
Looking for friendly, energetic, customer service oriented team members!

Job Requirements for Server

    • Wine experience and knowledge a plus
    • Craft beer experience and knowledge a plus
    • Have an interest and passion for wine, wine/food pairing and the ability to convey wine characteristics to the customer
    • Have a solid hospitality background with an emphasis on delivering exceptional customer service
    • Be an outstanding communicator with a good floor presence

Food/Beverage

    • Provide responsible alcohol service
    • Ensures proper sanitary and food handling
    • Food and beverage quality assurance
    • Accurate food presentation

    Atmosphere

    • Cellar 59 Image (clean & natural)
    • Prepared: In uniform and punctual for shift
    • Charismatic energy
    • Fun, upbeat, entertaining

Service

    • Attentive customer service
    • Visible and available to guests at all times
    • Responsible cash handling
    • Speed of service
    • Communicate daily and weekly specials including events
    • Order Accuracy

Responsibilities

    • Entertains guests in a fun way to make them feel welcomed
    • Makes special occasions memorable
    • Team player
    • Promotional representation
    • Sales generation, including promotional items and merchandise
    • Team communication
    • Performs assigned tasks
    • Continuous development of food and beverage product knowledge

Knowledge, Skills, Abilities

    • Customer service skills
    • Ability to promote brand integrity
    • Ability to engage guests; likeable
    • Ability to maintain professionalism at all times
    • Ability to communicate clearly
    • Ability to work well with others
    • Ability to multi-task
    • Ability to maintain clean and healthy image

All of our team members should:

    • Provide prompt, friendly and attentive customer service
    • Be willing to learn and perform duties in all areas of the shop including food preparation, inventory stocking, customer service, etc.
    • Assist in training other associates
    • Work in a team environment
    • Have an interest and willingness to learn wine and other products
    • Have high energy, integrity and honesty
    • Greet all customers who enter (and exit) the establishment
    • Escort customers to their tables
    • Check patron’s identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages
    • Present menus to patrons and answer questions about menu items, making recommendations upon request
    • Inform customers of daily specials
    • Explain how various menu items are prepared, describing ingredients and cooking methods
    • Take orders from patrons for food or beverages
    • Write patrons’ food orders on order slips, memorize orders, or enter orders into POS systems for transmittal to kitchen staff
    • Prepare hot, cold and mixed beverages for patrons and chill bottles of wine
    • Prepare tables for meals, including setting up items such as linens, silverware and glassware
    • Garnish and decorate dishes in preparation for serving
    • Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required
    • Check with customers to ensure that they are enjoying their meals and take action to correct any problems
    • Remove dishes and glasses from tables or counters and take them to kitchen for cleaning
    • Prepare checks that itemize and total meal costs and sales taxes
    • Collect payment from customers
    • Clean tales and/or counters after patrons have finished dining
    • Perform food/drink preparation duties such as brewing coffee
    • Stock service areas with supplies such as coffee, food, tableware and linens
    • Complete ‘side work’ as determined by management
    • Complete tasks during slow shift period. Example: Dust cabinets, polish wine bottles, read about the wines, etc.
    • Describe and recommend wines to customers
    • Bring wine selections to tables with appropriate glasses and pour the wines form customers. *NOTE: Proper wine handing is mandatory. Example: Proper wine presentation, cutting foil, cork/screw cap removal, pouring, host tasting and acknowledgment, pouring to complete table, etc.
    • Menu education: Review and study menus daily
    • Review retail wines and gain knowledge on wine maker, region, vintage, varietal, etc.
    • Be 21 years of age

Please Apply: Server

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